A wireless call button system is very easy to set up and although most systems will work first time there are a few errors in setting up a wireless call button system that can result in missed calls or “dead” spots.
Mounting on Metal Surfaces
Attaching a wireless call button to a metal door frame or tin wall panel will significantly reduce the range of the wireless signal as metal reflects and absorbs radio frequency signals. Attach to solid non-metallic surfaces such as wood, plasterboard or tile.
Installing Near Wi-Fi or Microwave Equipment
Interference from Wi-Fi, microwave ovens and cordless phones. Make sure the receiver is at least a meter away from any Wi-Fi routers, microwave ovens and cordless phones.
Skipping the Signal Test
For best results, make a walk round each proposed button position prior to drilling into walls, etc. to test signal strength. What appears to be a sensible position when viewed on plan can sometimes produce unexpected results when subjected to the curve of a corner or the reflective/taking properties of a room containing tiles.
Ignoring Channel Conflicts
Be aware that when using two or more buttons they will be assigned a code. This code must not be used by another button. A conflict of frequencies occurs in the UK wireless market and these need to be avoided at all costs. For Call Buttons, see https://www.dinggly.com/us/products/wireless-call-buttons.
Mounting the Receiver Too High or Behind Obstacles
A wireless call button receiver will often go un-noticed if it is mounted too high up on a wall. A position roughly at eye level in an open plan space is ideal, where it can be easily seen or heard by staff.
Not Securing the Button Unit Properly
Similarly, a wireless call button that has been moved could no longer be operating within the tested area. Be sure to use the supplied fixings for the call button unit and check it is still securely mounted after the first week.
By getting these basic points right, you can avoid a lot of potential hassle later on.
