The idea of a property viewing seems fairly simple. Someone walks in, takes a look around the house, asks a few questions and decides if they like the place.
For letting agents who manage hundreds of viewings per month, there is an opportunity to gain valuable insight into why people choose specific places to live.
First impressions do matter a great deal.
Tenants begin to form their opinion of the property as soon as they enter the house. A clean entrance, with good natural light and a well looked after property will give tenants a good feeling about the property. This is not to say that the property needs to be perfect but people will notice if the property is welcoming.
Even though photographs show the property to potential tenants, they are not a complete representation.
Properties often look fantastic on the website but may not look the same in person. Some properties may have darker rooms than others, be located near busy roads or have an unappealing layout. On the other hand, some properties may look ordinary online but be fantastic in person. For a Gloucester Letting Agency, visit www.tgres.co.uk
There is also the importance of space.
Tenants do not want the biggest property that they can afford. They want a property that fits into their lives. For example, someone who works from home may be looking for an extra area in which to set up their desk. Another tenant may be looking for a couple’s area outside of the property. Also, tenants with dogs may be interested in where they can take their pet for walks.
Letting agents see the importance of the little details about the flat or house itself. For instance, having decent storage facilities, plug sockets throughout the property, somewhere to hang your coat, decent lighting throughout the property and having a shower with good water pressure are all important aspects of a property to consider when renting.
However, perhaps the greatest lesson for landlords is that each tenant is different.
There is no universal definition of the perfect rental home. The amount of space that is considered ideal for one individual may be too small for another. Some may prefer a more peaceful location for their home, while others may be willing to sacrifice peace and quiet for proximity to other amenities.
Experienced letting agents will go beyond showing properties to tenants. Active listening is a important element of effective communication in the workplace.
By understanding what people need from their homes, agents can identify good homes for clients that might not be immediately visible from the listings.
